How to Fix UE Error on an LG Washer
Quick Answer
The LG washer 'UE' error code indicates an unbalanced load during the spin cycle. This typically occurs when laundry is unevenly distributed in the drum. The fastest fix involves pausing the cycle, redistributing the laundry, and restarting.
What Causes This Error
- Unevenly distributed laundry inside the wash drum.
- Washing a single bulky item, such as a blanket or comforter, which can become unbalanced.
- Overloading the washer beyond its recommended capacity.
- Underloading the washer, especially with very few items that can shift to one side.
- Washer not being level on the floor, causing vibrations and imbalance issues.
- Issues with the washer's suspension system or balance rings (less common).
Step-by-Step Fixes
1Redistribute the Laundry to Clear UE Error
- Press the 'Start/Pause' button on the washer to halt the current cycle.
- Open the washer door. If the door is locked, wait a few moments for it to unlock automatically.
- Manually rearrange the items inside the drum, ensuring they are evenly distributed around the agitator or drum walls.
- Remove any single large, heavy items that may be causing the imbalance and wash them separately or with other items to balance the load.
- Close the washer door and press 'Start/Pause' again to resume the cycle. The washer will attempt to rebalance and continue.
2Adjust Load Size and Type
- If the washer is overloaded, remove some items to reduce the load to the recommended capacity. Refer to your washer's manual for specific load size guidelines.
- If the washer is underloaded with only one or two items, add a few more small items (e.g., towels) to help balance the load.
- For bulky items like blankets or comforters, wash them individually or with two to three towels to help absorb water and create a more balanced load.
- Avoid washing only one heavy, absorbent item, as this significantly increases the chance of an imbalance error.
- After adjusting the load, close the door and restart the wash cycle.
3Level the LG Washer
- Locate a spirit level and place it on top of the washer, checking both front-to-back and side-to-side.
- If the washer is not level, identify which corner(s) need adjustment.
- Unplug the washer from the power outlet.
- Tilt the washer slightly to access the adjustable leveling legs located at the bottom corners.
- Rotate the leveling legs clockwise to lower the washer or counter-clockwise to raise it until the washer is perfectly level. Some models may require a wrench to loosen a lock nut before adjusting.
- Once level, tighten any lock nuts on the leveling legs to secure them in place.
- Plug the washer back in and run a test cycle to confirm stability.
4Check the Washer's Installation Location
- Inspect the floor beneath the washer. Ensure it is a solid, stable surface that can support the weight of the washer and its contents.
- If the washer is on a wooden floor, confirm that the floorboards are not flexing or weak, which can contribute to instability.
- Verify that the washer is not positioned on a thick rug or carpet that could compress unevenly, leading to an unstable base.
- If the floor is uneven or soft, consider placing a sturdy, rigid plywood board underneath the washer to provide a more stable and level foundation.
- Ensure there is adequate clearance around the washer, preventing it from bumping into walls or other objects during operation, which could exacerbate imbalance issues.
Frequently Asked Questions
What does the 'UE' error code mean on my LG washer?
The 'UE' error code on an LG washer indicates an 'Unbalanced Error'. This means the washer's sensors have detected that the laundry load is not evenly distributed inside the drum, preventing the machine from safely proceeding with or completing the spin cycle.
Can I prevent the 'UE' error from happening?
Yes, you can prevent the 'UE' error by ensuring proper loading techniques. Distribute laundry evenly, avoid overloading, and use appropriate load sizes for bulky items. Washing similar items together can also help maintain balance.
Is it safe to continue using my LG washer with a 'UE' error?
No, it is not safe to continue using the washer when the 'UE' error is displayed without intervention. The washer will likely stop or pause the cycle to prevent damage from excessive vibration. It is necessary to pause the machine, redistribute the load, or address other underlying issues before resuming operation.
What if my LG washer still shows 'UE' after redistributing the load?
If the 'UE' error persists after redistributing the load, check if the washer is perfectly level. If leveling does not resolve the issue, consider the load size and type. If the problem continues, it may indicate a more complex issue with the washer's suspension, balance rings, or motor, which may require professional service.