How to Fix Error 495 (Google Play Store)
Quick Answer
Error 495 indicates a problem with downloading applications from the Google Play Store, often related to connectivity or cached data. The fastest fix typically involves clearing the cache and data for the Google Play Store and Google Play Services applications.
What Causes This Error
- Unstable or weak internet connection (Wi-Fi or mobile data).
- Corrupted cache or data for Google Play Store or Google Play Services.
- Incorrect date and time settings on the device.
- Issues with the Google account synchronization.
- VPN or proxy server interference.
- Outdated Google Play Store application.
Step-by-Step Fixes
1Clear Google Play Store Cache and Data
- Open your device's 'Settings' application.
- Navigate to 'Apps' or 'Applications' and then 'See all apps' (this path may vary slightly depending on your Android version).
- Locate and tap on 'Google Play Store'.
- Tap on 'Storage & cache'.
- First, tap 'Clear cache', then tap 'Clear storage' or 'Clear data' and confirm the action. This will reset the Play Store application.
- Restart your device and attempt the download again.
2Clear Google Play Services Cache and Data
- Open your device's 'Settings' application.
- Navigate to 'Apps' or 'Applications' and then 'See all apps'.
- Locate and tap on 'Google Play Services'. You may need to enable 'Show system apps' to find it.
- Tap on 'Storage & cache'.
- First, tap 'Clear cache', then tap 'Clear storage' or 'Manage space', and then 'Clear all data' and confirm the action. This will reset Google Play Services.
- Restart your device and attempt the download again.
3Check Internet Connection and Switch Networks
- Verify that your device has a stable internet connection. Try opening a web page in a browser to confirm connectivity.
- If using Wi-Fi, try switching to mobile data (if available) or connect to a different Wi-Fi network.
- If using mobile data, ensure you have an active data plan and good signal strength.
- Toggle Airplane Mode on for 30 seconds, then turn it off to reset network connections.
- Attempt the application download after confirming a stable connection.
4Remove and Re-add Google Account
- Open your device's 'Settings' application.
- Navigate to 'Accounts' or 'Users & accounts'.
- Select the Google account associated with your Play Store purchases.
- Tap 'Remove account' and confirm the action. This will delete the account from your device.
- Restart your device.
- Go back to 'Settings' > 'Accounts' and tap 'Add account', then select 'Google' to re-add your account.
- Accept the terms and conditions, then attempt to download the application again.
Advanced Fixes
Update Google Play Store and Android System
- To update Google Play Store: Open the Play Store app, tap your profile icon, go to 'Settings' > 'About' > 'Play Store version'. Tap 'Update Play Store' if an update is available. If it says 'Google Play Store is up to date', no action is needed.
- To update Android system: Open your device's 'Settings' application.
- Navigate to 'System' > 'System update' or 'Software update'.
- Check for any available updates and install them if prompted.
- Restart your device after any updates are installed and reattempt the download.
Disable VPN or Proxy Services
- If you are using a Virtual Private Network (VPN) or a proxy server, temporarily disable it.
- Open your device's 'Settings' application.
- Navigate to 'Network & internet' > 'VPN' or check your installed VPN applications.
- Turn off any active VPN connections.
- If you have configured a proxy, remove or disable it from your Wi-Fi network settings.
- Attempt the application download from the Google Play Store.
Perform a Factory Data Reset
- Backup all important data on your device, as this process will erase everything.
- Open your device's 'Settings' application.
- Navigate to 'System' > 'Reset options' or 'Backup & reset'.
- Tap 'Erase all data (factory reset)' or 'Factory data reset'.
- Confirm the action and follow the on-screen prompts. Your device will restart and be restored to its factory settings.
- Set up your device again and attempt to download applications.
Frequently Asked Questions
What does Error 495 mean on Google Play Store?
Error 495 indicates that the Google Play Store encountered an issue while trying to download an application. This often points to problems with network connectivity, corrupted cached data, or synchronization issues with your Google account.
Will clearing Play Store data delete my apps?
No, clearing the data for the Google Play Store application will not delete any applications already installed on your device. It only resets the Play Store app itself, clearing its settings, search history, and temporary files. You will need to sign back into your Google account within the Play Store if it prompts you.
Is Error 495 a device-specific problem?
Error 495 is typically related to the software environment on your Android device, including its network configuration, Google Play Store and Services applications, and Google account synchronization. While it's not usually a hardware issue, certain device settings or configurations can contribute to its occurrence.
Does restarting my phone help with Error 495?
Yes, restarting your phone can often resolve temporary glitches or clear minor software conflicts that might be contributing to Error 495. It is a good initial troubleshooting step before attempting more complex solutions.